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How we collect, use, and protect your personal information
Last Updated: January 1, 2025
We collect information you provide directly to us, such as when you create an account, place an order, subscribe to our newsletter, or contact us. This includes your name, email address, phone number, delivery address, payment information, dietary preferences, and allergen information.
We automatically collect certain information about your device and usage of our services, including IP address, browser type, operating system, referring URLs, access times, and pages viewed. We use cookies and similar technologies to collect this information.
We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, communicate with you about products and services, and personalize your experience.
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with service providers, business partners, and in response to legal requests.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Account information is retained until you request deletion or your account is terminated.
You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us. To exercise these rights, please contact us using the information provided below.
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie settings through your browser preferences.
Our services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.
We may send you promotional emails about our products, services, and special offers. You can opt out of these communications at any time by following the unsubscribe instructions in the emails or contacting us directly.
In the event of a data breach that may affect your personal information, we will notify you and relevant authorities as required by applicable law, typically within 72 hours of becoming aware of the breach.
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Email: privacy@countrygardenway.com
Phone: +81 90 4827 3948
Address: 19-19 Minami-cho, Kishiwada City, Osaka Prefecture, 596-0067